The service and parts depts have been super helpful and very easy to work with. I appreciate the genuine customer service.

My service manager Mr Mike Clarke was very helpful and respectful. He gave me accurate information and provided good feedback about my concerns.

I really liked the sales person, Syera. She is very friendly and willing to find answers to all my questions. I feel like I got a fair deal.

Excellent service working relationships with the service team is excellent Very professional technician well please with service.

Micheal Clarke is always pleasant and easy to talk to. He always explains what the techinian did and keeps me informed of any recalls. And asks if I would to have them taken care of at the present time.

Had an appointment for a service for an oil change, 2 hours went by before the vehicle even got in the bay, it was 3 1/2 hours before the service and recall update was finished. Why bother having an appointment option at that point. Staff was friendly and helpful, the place and bathroom was clean but waiting 3 1/2 hours for a service when you have an appointment and you’re quoted 2 hours to complete is a bit much.

Awesome experience and Keisha did a great job of welcoming me and my daughter during the experience. They had fresh coffee and the waiting area was nice and clean.

Friendly staff, Clean establishment, Great deals, Great selections, Service department are kind and helpful staff.

Very courteous service advisor. He kept me posted throughout the service. Everything was done as I asked.

Carlos, Stacey and Kevin made the buying experience seamless. Carlos was extremely helpful without pressuring.

Came in without a appointment to get oil change and tires rotated and service department got me in out out quickly.

Have never had a bad experience with them . I called last minute wanting to have car service and Jamie was as always extremely helpful. Customer Service great.

I always get excellent customer service at Rivertown Buick GMC. My favorite service advisor is Michael Clark he always keeps me informed about the status of my vehicles when I have them in for service...He is very knowledgeable, professional and caring. The service technicians perform great work on my vehicles.

Ms Valerie was very patient with us and was able to get us in the perfect vehicle.

Rivertown GMC service was just as expected today. They were upfront with the cost, service necessary and performed the maintenance in a timely manner.

The airbag light is still and no updated oil mileage sticker wouldn’t recommend to anyone.

All I can say. Buick made it right. The General Manager is great! And Lisa, the service manager. Lisa, you rock! Great customer service

Greg McCartt represents the finest Service tech at Rivertown GMC has to offer. He has been our service advisor for over 10 years. We have never had one complaint .He has replaced many parts, including engines and transmissions. He is always explained in detail what to expect and has delivered with precision.

Too expensive. Appointments don’t mean anything. Shuttle had discontinued. Going down hill in my opinion.

Great people in service especially Michael and Jamie. Need to be able to drop in if necessary not schedule appt. Also courtesy shuttle needs to come back not necessarily Lyft.

It took a few weeks to finally settle on a used car that fit my needs and my budget. Darius helped me from day one and continued to work on finding a car for me even after I gave up on them. Darius was the best dealer I've worked with during this car shopping experience, and I talked to a LOT of salesmen! I recommend him to everyone looking for a new or used vehicle and he'll be the first guy I go to when I need to purchase a car again.

Repairs are extremely expensive, I paid $99.95 for an inspection and on a previous occasion they were charging me for a tire rotation on brand new tires

Professional service with a friendly smile Attentive to any concerns Addressed unknown issue/recall Clean and comfortable waiting area

The Customer Service at Rivertown GMC was above Board. They kept me well informed, asked me if I had any questions and made sure I had a good understanding of what was going on. Thank you Rivertown GMC!

My experience was terrible! Waited several hours for an oil change with tire rotation. Also had air filters changed which they charged $45 total for labor! A filter doesn’t take that long to change. If I knew I was going to be charged labor I would have done it myself. Do not recommend.